Shipping Policy

Shipping Policy

This document aims to provide a clear understanding of our shipping policy and procedures. Please read it carefully before placing an order in our store.

Countries We Ship To:

This shipping policy applies to the following countries: The Netherlands and Belgium.

Average Delivery Times for All Packages:

• Order Cut-off Time: 17:00 (GMT+01:00) Central European Time (Amsterdam).

• Order Processing Time: 1-2 business days, shipping Monday to Friday.

• Delivery Time: 8-12 business days, shipping Monday to Friday.

Carriers Used:

• DHL

• POSTNL

• Yunexpress

Lost or Returned Packages:

In the event a package is lost or not delivered due to logistical reasons, we will always send a new package before applying our refund and return policy.

Shipping Costs:

Shipping is free: we cover the shipping costs for every order. All our products are delivered directly to your home, 100% free of charge. No minimum order amount is required.

Please Note:

Like many other e-commerce platforms, we may experience a high volume of orders, which could cause delays. Please consider this when placing your order. We will do our best to ship your order as soon as possible.

If you have any questions about the exact shipping date of your order, please contact us via email. Our support team will be happy to assist you.

Contact Information:

• Email: support@get-divine.com

• Company Name: Divine

Customer Service Opening Hours:

• Monday - Friday: 08:00 - 18:00

• Saturday and Sunday: 10:00 - 16:00