Privacy Policy
Privacy Policy
Last updated: February 1 , 2024
We at Divine are responsible for processing personal data as described in this privacy policy. We will handle and use your data securely in accordance with the General Data Protection Regulation (GDPR). If you have any questions about your privacy, you can contact us at support@get-divine.com
Article 1 – Company Identity
• Address: Available upon request
• Email: Available upon request
• Phone: Available upon request
• Company number: Available upon request
Customer Service Opening Hours:
- Monday to Friday: 08:00 - 18:00
- Saturday and Sunday: 10:00 - 16:00
We will respond to your inquiry within 24 hours.
Divine respects your privacy. Your email address is completely safe with us. We do not sell or rent your personal data (such as your email address, name, and other information) to third parties without your permission. We collect, store, and use your personal data only to tailor the content, services, and advertisements we offer to your preferences and interests.
Article 2 - Purchase of Goods
Payment:
When you purchase goods from Divine, you must provide us with information about your credit card or other payment methods. You represent and warrant to Divine that this information is truthful and that you are authorized to use the payment method. You are responsible for all taxes associated with your purchase of goods through the service.
Loss and Cancellation:
Ownership and risk of loss for all goods you order pass to you upon delivery to the carrier. We reserve the right to cancel orders for any reason.
Article 3 - Data Protection
Divine is committed to protecting your privacy. We do not share customer information with third parties. The information you provide is used to respond to your requests, personalize future purchases, improve our services, and communicate with you. We continually strive to make your shopping experience more personalized.
Article 4 - Collection of Personally Identifiable Information (PII)
We collect personally identifiable information (“PII”) that you voluntarily provide during registration or in response to specific requests for information explicitly presented to you.
We may also collect your IP address to diagnose server problems and manage this website. An IP address is a number assigned to your computer when you access the internet. We use your IP address to identify you during a session and to gather demographic data.
Article 5 - Use and Disclosure of PII
All personal data is stored in compliance with the Data Protection Act and other applicable data protection laws.
We use personal data to provide you with information about Divine, to deliver services, and to promote our services. It is our policy not to sell or share PII with third-party organizations (outside our corporate group), except where necessary to prevent and detect fraud. We never sell or rent your personal information to third parties for marketing purposes without your prior consent.
We may disclose PII to:
• (a) comply with applicable laws;
• (b) respond to government requests;
• (c) comply with valid legal processes or procedures;
• (d) protect our rights, property, this website, and/or other users.
Please note: We may transfer your information internationally to share PII as described above, including to countries outside the European Economic Area. By providing us with PII, you acknowledge that we may use your information as described in this policy and that we are not responsible for third-party use of your data.
Article 6 - Cookies
We use cookies to store information on your computer via your browser's functionality. Many websites do this to understand whether a user has visited before.
Additionally, external advertisers or ad networks may place or recognize a unique cookie in your browser while delivering ads on this website. The use of cookies by these external parties falls under their privacy policies, not ours.
Article 7 - Emails
We may send you emails for the following purposes:
• As part of the service, including:
- After registration, to provide account information;
- To remind you of available services;
- To send requested information or vouchers;
- As newsletters;
- As promotional emails;
- Regarding Divine services.
All communication will come from support@get-divine.com
Article 8 - Security and Storage
Personal data we store is protected in accordance with our internal security policy and the law. Data is retained for up to 3 years after your last contact with us.
While we take reasonable precautions when transferring information between the website and users, we cannot guarantee complete prevention of unauthorized access.
Article 9 - Transfer of Data in Certain Circumstances
In the event of a sale, merger, consolidation, change of control, substantial asset transfer, reorganization, or liquidation of Divine, we may transfer, sell, or assign collected data, including PII, to one or more relevant third parties.
Article 10 - Customer Service
If you have questions, comments, or would like to access your personal information held by Divine, please contact us at:
support@getdivine.com
Article 11 - Disclaimer
By purchasing products through this website, you agree that payments are processed via third-party systems and that your financial information may be shared with these third-party systems.
Article 12 - Policy Changes
This policy is part of the website's terms and conditions. We reserve the right to update it as needed. Changes take effect immediately upon publication.
Article 13 - Intellectual Property Rights
Service Content, Software, and Trademarks:
The Divine service may only be used for legitimate transactions with Divine. Automated technologies to extract or access pages for unauthorized purposes are prohibited.
Third-Party Content:
Divine is not responsible for third-party content. We may disclose content when required by law or to:
• (a) comply with legal processes;
• (b) enforce these terms of service;
• (c) respond to claims of rights infringement;
• (d) protect the safety of Divine, its users, or the public.